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Service Confirmation

In order to get you on the calendar, we just need to confirm some info and get your approval. Kindly review the fields below, and if accurate, sign at the bottom so we can get you started right away!

Your Name:

Your Phone:

Your Email:

Are you Active Duty or Veteran?

Date and Time of Cleaning:

Frequency of Cleaning:

Address of Property to be Cleaned:

How Will We Gain Access?

Max Hours of Cleaning You Authorize:

Payment Method:

Rate:

Special Surfaces You Have:

Pets:

Type of Cleaning Products:

Our standard cleaning tasks are as follows:

Empty all garbage cans
Sweep & vacuum all floors
Dust open surfaces
Wipe, sanitize, and scrub: counters, sinks, faucets, toilets, tubs and showers
Wipe all kitchen and vanity cabinets & handles
Wipe all appliances, including handles

If you have selected a Move-Out cleaning, the standard list will ALSO include the following:

Wipe all baseboards
Clean the inside of the refrigerator
Clean the inside of the microwave
Clean the inside of the oven
Wipe the inside of kitchen cabinets
Mop the floors

The aforementioned items will be given first priority. The below list of items you have marked as high-priority will be given second priority. We will work diligently to get through all the standard items plus all the priorities you have indicated, starting with #1 and working down the list. Please note that time is usually our biggest constraint. As such, we cannot always get to every item on the standard list plus all the priority items.

Priority List:

Priority #1:

Priority #2:

Priority #3:

Priority #4:

Priority #5:

Priority #6:

Priority #7:

Priority #8:

Priority #9:

Priority #10:

Health-hazards:

In the event that your cleaner is concerned about the presence of a health hazard like mold or asbestos, the cleaner will simply avoid entering the room in question. If this happens, you will be notified of this condition, and the cleaner will spend his/her time on the tasks not involving the afflicted room.

Procedures:

Upon arrival, your cleaner will "Recon the AO" which means s/he will walk through the entire area to be cleaned, assessing its current state. If it is determined that s/he will be unable to complete the priority list within the allotted time, that information will be passed along to you as soon as possible so you can make a decision about how to proceed.

You may notice your cleaner taking more pictures either upon finishing a particular room, or at the conclusion of the job. This is a normal documentation procedure for us and allows us to augment our descriptions with photos in your AAR, improving our level of transparency.

Payment Policies:

All payments are due, in full, within 5 calendar days of the date of your cleaning. Late payments will incur a 10% late fee. The email and phone number listed above will be used for all billing and service-related communications. Please note that our cleaners do not handle payments. Other than any tips you wish to give them, please do not directly pay your cleaner.

Sales Tax:

Please note that sales tax is not included in our quoted rates but, if applicable, will be added onto your total bill.

Cancellations:

Keep in mind that if you cancel or reschedule your appointment within 72 hours of the date/time listed above, you will incur a cancellation fee equal to 50% of the appointment described above. To avoid this, make sure you email, call, or text us as far in advance as possible. In the event our cleaner is unable to gain access to the building at the date and time of the appointment, this will be considered a last-minute cancellation and will be subject to the same fees.

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Timestamp

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May 22, 2019 12:31 pm EST

Service Confirmation Uploaded by Piper's Cleaning - alexp@piperscleaning.com IP 104.228.22.28