1. Tell Us What You Need
Time required: 3-4 minutes
Every successful mission starts with a good plan. To help create that plan, we use the handy form below to get all the details we will need from you.
2. Approve a Document
Time required: 30 seconds – 1 minute
You’ll get an email to the address you provided in Step 1. All you have to do is click the link, review the document for accuracy, and sign it, right on your phone or computer. Trees (and time) saved!
3. Add to Your Calendar
Time required: None!
We’ll get you booked on the calendar. You’ll receive an invite to add the appointment to your calendar and then automatic reminders in advance of your cleaning.
FAQ:
Glad you asked!
The entire reason we started this business is to support military families. Our team is made up almost entirely of people who are active duty service members, veterans, and their spouses/significant others. We also offer the largest-possible discounts to active duty and veterans and donate to charities who support them. Every time you hire us, you support our mission of supporting military families.
We give you modern tools to interact with us. Whether you prefer to talk to us on the phone, by text message, or by email, we're set up to get back to you quickly.
We give you streamlined, modern ways of signing up, paying your bill, and getting appointment reminders.
We carry insurance. Lots of it.
We love to clean and love helping other people.
The morning after your cleaning, you'll automatically be emailed an invoice. When you click the big invoice button in the email, you'll be taken right to a secure page to make your payment through Intuit (they make Quickbooks).
You just input your payment info and hit the pay button. That's it!
When it comes to payment, we are fans of both easy and secure. When you input your payment information, you're putting it directly into Intuit's systems. Since they make Quickbooks, they know a few things about storing sensitive data.
Importantly, WE NEVER SEE YOUR DATA. We have no access to any of what you key in. All of your info is stored at Intuit directly and they have it under lock and key. You can rest assured that your data is safe and that we have no ability to charge you for things you don’t approve.
The answer is that it's up to you! You get to tell us what you need done, and in what order you want it done in. That way you get exactly what you want every time.
In addition to the custom list, we do include a standard set of items that almost everyone wants done every single time. That list is as follows:
- Empty all garbage cans
- Sweep & vacuum all floors
- Dust open surfaces
- Wipe, sanitize, and scrub: counters, sinks, faucets, toilets, tubs and showers
- Wipe all kitchen and vanity cabinets & handles
- Wipe all appliances, including handles